Cloudwaitress Pricing

With an option for every stage of your journey,
our platform grows with you.

Standard

Standard

For busy locations a new

Features

Starter

Starter

For those still growing

Features

Enterprise

Enterprise

For organisations

Features

Additional Services

iOS & Android App

We charge a one-time build fee together with a monthly service subscription. You can add your own custom icon and splash screen. We will upload it to your app store accounts for you

Custom Website Design

Contact us

Looking to get your own stunning website for your restaurant? Let us handle the job, we are web development professionals who can deliver an excellent website at a fantastic price that is fast and customer centric

Partner Program

Contact us

Like to distribute our software or run your own online ordering network? We offer reduced prices for businesses who will be working with many different restaurants and businesses. Learn more

Cloudwaitress FAQs

Have a different question? Contact us today.

Do you offer a reseller or white-labelled program?

Yes we do, please get in touch with us at admin@cloudwaitress.com or using our live chat and we can give you more information on this.

How do free accounts work?

Free accounts function exactly the same as standard accounts. The only difference is you are limited to a total of 100 orders and bookings combined every month.

What happens if I reach my free order limit?

Once you reach 100 orders or bookings, customers won't be able to start new orders or bookings. Your website and system will remain active.

What payment methods do you accept?

We currently only accept credit cards. You do not need a credit card when signing up for the free plan. Contact us to check if we can organize an alternate payment method.

Are there any contracts or additional fees?

There are no contracts or additional fees. You only pay the cost of your plan. If you pay for a monthly plan, you can cancel at any time through the online admin interface.

How hard is it to setup?

It's very easy! While we offer plenty of features, everything is explained as you progress through the setup. Configuring your basic restaurant details can be done in as little as 15 minutes. If you need help setting up, you can reach out to us at any time or pay for our complete setup package.

How does CloudWaitress work?

Everything runs online and is accessible through the web. Once you register online, you can setup your website and menus. After that, simply let your customers know about your website and start taking orders. Orders can be managed online and with the help of automated receipt printing.

How do I receive orders?

You will need a device with internet access such as a tablet or PC. Through your web browser, you can access our online admin interface and manage your orders. We do recommend a Windows tablet or PC as that gives you the ability to print receipts from it.

How does printing work?

You can print order receipts automatically or manually to any number of printers. Printers must be connected to a Windows 7 or above PC. You can also use any Linux device. Your printer drivers must also be installed on your system.

Is there support for multiple restaurant locations?

Yes, you can create multiple restaurant locations. Staff accounts can be used to delegate access to specific restaurants. Multiple restaurants can be linked through a website generated from our website builder. Customers can visit this site, choose their store location and proceed with their order as normal.

Can I change my subscription plan?

You can upgrade or downgrade your subscription at any time.

What countries can CloudWaitress be used in?

CloudWaitress can be used anywhere in the world. Our system is built to support different currencies and regions. If your region is not supported, let us know and we can add it for you. Online payments are only available in countries supported by the payment gateways we have integrated currently.