One System, Every Order Type
CloudWaitress is one of the only systems in the world where you can accept every type of order in one easy interface, including UberDirect integration
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Pickup
Customers can order for immediate collection or choose a later date and time. Set custom pickup hours and automate your order wait times. Ensure orders are placed only within your set hours. -
Delivery
Manage local or zoned deliveries using self-delivery or UberDirect. Set flat or variable fees, minimum orders, and delivery limits. Features include built-in address validation and auto-completion for streamlined operations. -
Dine-In
Easily accept table-side orders while customers are seated. Customers can scan the QR code or tap the NFC tag to automatically start the ordering website pre-configured to their table. Receive the table number with the order to serve food to the customer. -
Table Reservation
Collect table bookings with a set maximum number of people. Accept and manage bookings online while keeping customers in the loop with e-mail notifications and their real-time booking receipt.
Online Order Receipt
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Real-time Receipt
Keep customers in the loop with real-time updates on their order status and estimated wait time -
Estimated Wait Times
Provide your customers accurate wait times for all order types based on easy to configure settings -
Order Statuses
Work with order statuses automatically to keep customers in the loop about the status of their order -
Unique URL
Customers can easily bookmark and save their order URL for future access
Online Order Management
Provide a fantastic online ordering experience for your customers that keep them coming back. Easy for first-time customers to order as a guest Regular customers can create an account to easily save their order details. It also allows for quick re-ordering of previous orders
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Real-time Order Management
Easily manage your online orders and bookings in real-time through our order management interface -
Staff Accounts
Create restricted staff accounts to allow for easy order management without access to admin settings -
Automate Order Statuses & Wait Times
Work with order statuses and wait times automatically to keep customers in the loop without manually needing to intervene -
Order Notifications
Use a combination of system alerts, e-mails, customizable audio effects and automated order printing to stay notified on any new orders